Refund policy

Return and Refund Policy

Effective Date: [9-2-2025]

Thank you for shopping at M'oishi Egypt. We want you to have a great experience with our products. If you are not completely satisfied, we’re here to help.

Returns

  • Due to the nature of our products (fresh and perishable items), we do not accept returns.
  • If your order arrives damaged, spoiled, or incorrect, please contact us within 24 hours of receiving the product with photos and a description.

Refunds

  • Refunds will be issued for eligible claims due to product defects or incorrect orders.
  • Approved refunds will be processed back to your original payment method within 7–10 business days.

    Contact Us

    For any issues, please contact us at:
    Email: marcom@moishiegypt.com
    Phone: 15203